Privacy Policy

Last Updated: July 12, 2026

At LaCraquante (referred to as “we”, “us”, or “our”), operating via LaCraquante.com, we are deeply committed to protecting the privacy of our customers and visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our products, or interact with our customer services.

By using LaCraquante.com, you agree to the collection and use of information in accordance with this policy. We comply with major international privacy standards, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

 

1. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Identification Information: Name, shipping address, billing address, email address, phone number, and account passwords.
• Transaction Information: Details about payments to and from you, and other details of products you have purchased from us. (Please note: We do not store financial or credit card details directly; all payments are securely processed by our third-party payment gateways, such as PayPal/Stripe).
• Technical & Usage Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and data about how you navigate and use our website.

 

2. How We Use Your Information

We use the information we collect to provide a seamless and secure shopping experience, specifically to:

• Process, fulfill, and ship your orders, and manage exchanges or returns.
• Manage your account, provide customer support, and respond to your inquiries.
• Improve our website functionality, product offerings, and user experience.
• With your explicit consent, send you marketing communications, newsletters, and exclusive promotional offers regarding LaCraquante. You can opt-out at any time.
• Detect, prevent, and address fraud or technical security issues.

 

3. Sharing and Disclosing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted third-party service providers who assist us in operating our business, including:

• Logistics Partners: International shipping and courier companies to deliver your dresses.
• Payment Processors: To ensure secure encryption and transaction processing.
• Marketing & Analytics: Services such as Google Analytics and Meta Pixels to optimize our ad delivery and analyze store traffic.

 

4. Cookies and Tracking Technologies

LaCraquante.com uses cookies, web beacons, and similar tracking technologies to track the activity on our store and hold certain information. Cookies help us remember items in your shopping cart and understand your preferences based on previous or current site activity. You can instruct your browser to refuse all cookies, though some features of our site may not function properly as a result.

 

5. Data Security

We implement commercially reasonable technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our website uses Secure Socket Layer (SSL) encryption to protect sensitive data transmitted online.

 

6. Your Privacy Rights (GDPR & CCPA)

Depending on your location, you have the following rights regarding your personal information:

• The right to access and update: You can request a copy of the personal data we hold about you.
• The right to erasure (“Right to be Forgotten”): You can request that we delete your personal data from our systems.
• The right to opt-out: You have the right to unsubscribe from our marketing emails at any time by clicking the “Unsubscribe” link at the bottom of any email.

 

7. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal identifiable information from children under 16. If we discover that a child under 16 has provided us with personal data, we delete it immediately.

 

8. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top.

 

9. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise any of your privacy rights, please contact our Data Protection team at:

Email: contact@lacraquante.com